Privacy Policy for The Candy Route

Welcome to The Candy Route! This Privacy Policy describes how thecandyroute.com (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thecandyroute.com.

1. Information We Collect

We collect information about you from various sources.

A. Information You Provide Directly:
When you make a purchase, create an account, or contact us, you provide us with personal information, including:

• Contact Information: Name, email address, shipping address, billing address, phone number.
• Account Information: Username, password.
• Payment Information: Payment card details (processed securely by our payment processor), billing address.
• Communications: Information you provide when you communicate with us (e.g., customer support inquiries).

B. Information We Collect Automatically:
When you visit our Site, we automatically collect certain information about your device and interaction with the Site:

• Device Information: IP address, web browser type, operating system, time zone, and some of the cookies that are installed on your device.
• Usage Information: Information about how you navigate and interact with the Site, such as pages viewed, products viewed, referral source, and timestamps.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to track your activity on our Site and store certain information. You can control cookies through your browser settings.

C. Information We Receive from Third Parties:
We may receive information about you from third-party service providers, such as payment processors, shipping partners, and analytics providers, consistent with their privacy policies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To fulfill your orders, process payments, ship your American Cereals, and manage your account.
• Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
• Marketing & Promotions: To send you promotional communications, special offers, newsletters, and information about new American Cereals that may interest you (you can opt-out at any time).
• Site Improvement: To analyze how our Site is used, understand customer preferences, and improve our website, products, and services.
• Security & Fraud Prevention: To detect and prevent fraudulent transactions, protect against unauthorized access, and ensure the security of our Site.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processors, shipping companies, website hosting, analytics providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
• Legal Compliance & Protection: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Objection/Restriction: Object to our processing of your personal information or request that we restrict its processing.
• Data Portability: Request a copy of your personal information in a structured, commonly used, machine-readable format.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those emails or by contacting us directly.

To exercise any of these rights, please contact us using the details below.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children’s Privacy

Our Site is not intended for individuals under the age of [e.g., 13 or 16, depending on relevant laws]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@thecandyroute.com